Terms of service

Terms of Service

Overview

This website is operated by NoteGifty. Throughout the site, the terms “we”, “us”, and “our” refer to NoteGifty.

By visiting our website or placing an order, you agree to be bound by these Terms of Service, including our Shipping Policy, Return and Refund Policy, and Privacy Policy.

Products

NoteGifty offers mystery stationery boxes and related stationery items.

Because some products are mystery or surprise boxes, the exact designs, colors, styles, or items may vary. Product photos may show examples, but they do not guarantee that every customer will receive the exact same items shown.

We try our best to display product information clearly and accurately, but slight differences in color, size, packaging, or design may occur.

Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete.

All prices are listed in US dollars unless otherwise stated.

We reserve the right to cancel or refuse any order if we believe there is incorrect information, suspected fraud, payment issues, inventory issues, or other reasonable concerns.

Shipping

Orders are usually processed within 1–3 business days after payment is confirmed.

Estimated delivery time is 7–22 business days after the order has been shipped.

Shipping times are estimates and may be affected by customs clearance, local postal services, holidays, weather, or other delays outside our control.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, customs fees, or other charges required by the destination country.

These charges are the customer’s responsibility and are not included in the product price unless clearly stated otherwise.

Returns and Refunds

Please review our Return and Refund Policy before placing an order.

Because mystery stationery boxes include randomly selected items, we do not accept returns or exchanges simply because a customer does not prefer a specific design, color, or item received.

Damaged, defective, or incorrect items should be reported to us within 7 days of delivery with clear photos and your order number.

Use of Our Website

You agree not to use our website for any illegal, harmful, fraudulent, or abusive purpose.

You may not copy, reproduce, resell, or misuse our website content, product photos, branding, or other materials without our written permission.

Accuracy of Information

We do our best to keep the information on our website accurate and up to date. However, we cannot guarantee that all product descriptions, prices, availability, or other content will always be completely error-free.

We reserve the right to correct errors, update information, or cancel orders if necessary.

Limitation of Liability

To the fullest extent permitted by law, NoteGifty is not responsible for indirect, incidental, or consequential damages related to the use of our website, products, shipping delays, customs delays, or third-party services.

Contact Information

If you have any questions about these Terms of Service, please contact us at:
support@notegifty.com